Mentions Légales

Les présentes conditions générales de service ("Conditions", "Contrat") constituent un accord entre le site web ("Exploitant du site", "nous") et vous ("Utilisateur", "vous"). Cet accord définit les modalités d’utilisation de ce site internet ainsi que de ses produits ou services (collectivement, "Site

Conditions Générales

Les conditions suivantes s'appliquent exclusivement entre Guida on Demand (Collezione Privata di Guida Marika, Lungo Po Alessandro Antonelli, 7 10153 Torino Italie P.IVA 10546090019) et toute personne passant commande sur le site www.maisonguida.com , ci-après dénommée Client.

Ces conditions peuvent être modifiées ; leur date de mise en ligne équivaut à leur date de validité.

Les présentes conditions générales de vente régissent les achats effectués sur le site www.maisonguida.com, conformément aux articles 50 et suivants du décret législatif italien n° 206 du 6 septembre 2005 (Code de la Consommation)..

Maison Guida vend et le Client achète à distance les biens proposés sur www.maisonguida.com.

Le contrat est conclu exclusivement via Internet, par l’accès du Client au site et la réalisation d’une commande selon la procédure prévue.maisonguida.com address and the realization of a purchase order according to the procedure provided by the site itself.

La vente est considérée comme conclue à l’envoi de la confirmation de commande par Maison Guida au Client.

Le Client s'engage à vérifier l'exactitude des données personnelles et à consulter les tableaux de tailles disponibles dans la rubrique "fitting room" sur chaque page produit.

Un achat conscient évite les transports inutiles et réduit la pollution. Aidons la planète autant que possible.

Maison Guida s’engage à présenter au mieux ses articles avec le plus d’informations possibles : photos, descriptions, mesures, détails techniques, compositions, et conseils d’entretien pour un achat éclairé.

Les produits qui ne sont pas en taille unique suivent les normes de tailles européennes, disponibles dans les tableaux fournis. Maison Guida ne saurait être tenue responsable d’un mauvais ajustement lié à une morphologie particulière. Sauf accord exprès, les articles ne sont pas réalisés sur mesure.

Maison Guida s’engage à livrer les biens dans un délai de 30 jours à compter de la confirmation de commande par le Client.

Payment Methods

Each payment of the Customer can only be made with the payment methods indicated on the site: PayPal or Credit Card (Stripe). Through PayPal Customer can pay directly with the proper PayPal account or by credit card. For PayPal payments, if the unavailability of a product is detected after the registration of the order Guide on demand will implement all necessary measures with the payment operator to reverse the transaction relating to the unavailable goods.

In addition, communications relating to payment and data communicated by Customer, at the time of payment, are protected and with all the guarantees ensured by the use of security protocols provided by the payment circuits. For more information about PayPal: www.paypal.com

Product Availability

All product orders are subject to product availability. In this sense, in case of supply problems, or if there are no items in stock, we reserve the right to provide Customer with information relating to replacement products of equal or higher quality and value, which may decide to order. If Customer doesn’t wish to place an order for such replacement products, we will refund any amounts Customer may have already paid. Eventually, the site automatically stops the selling of the products out of stock before checking out.

Price

All items for sale are VAT excluded, VAT to pay will be indicated at the checkout.

Shipping costs are not included in the purchase price, but are calculated at check-out and shown before completing this operation.

Any customs fees are charged to Customer.

Delivery Methods

Maison Guida will only accept orders to be delivered in the EU, Customers from other provenience are invited to get in touch directly mailing to john@marikaguida.com.

The products will be delivered by express courier to the address indicated by Customer in the order.

At the same time as sending the Orders, Maison Guida will send a regular receipt to Customer. For the purpose of issuing the purchase receipt, the information provided by Customer shall prevail. No change to the receipt will be possible after its issuance by Maison Guida.

Rights of Withdrawal

In accordance with the legal provisions in force, Customer has the right to withdraw from the purchase without specifying the reason, within a period of 14 days provided for by law, starting from the date of delivery of the products, by sending an email to john@marikaguida.com or a registered letter to Collezione Privata di Guida Marika Piazza Vittorio Veneto, 14 10123 Torino.

The goods must be returned to us at the address below.

According to the law, the shipping costs related to the return and insurance of the goods are charged to Customer.

The goods must be returned intact and complete in all its parts, labels and attached tax documentation. Without prejudice to the right to verify compliance with the above, Maison Guida will issue as soon as possible and in any case within a maximum period of 30 days a voucher of the same amount of the returned goods, or the re-sending of a replacement garment chosen by the Customer, corresponding differences in the price where there were need.

In case of receipt of products that do not comply with the orders or defective Customer must communicate it, as required by art. 132 of the Consumer Code, by e-mail to john@marikaguida.com within 1 week from the discovery of the defect. Subsequently, the customer must communicate by same email the wish to replace the item with a similar one or to obtain a voucher of the same amount against the return of the defective goods. Customer will ship it back on proper expenses. Maison Guida reserves the right to verify the disputed non-compliance and only in the case of confirmation will it ship the replacement goods or issue the voucher, shipment included.

Product Warranty

Maison Guida assumes no responsibility for disruptions due to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disruptions of the internet, in the event that it fails to execute the order within the time stipulated in the contract.

The availability of each item is only indicative, has no contractual nature and can not be attributed to the seller responsibility in case of unavailability of one or more products.

All content on this site and related domains are the exclusive property of Maison Guida. This includes images, documents, fonts, design elements, code, and format scripts. All material published within the portal is protected. It is therefore forbidden to use, reproduce, distribute, publish, reproduce and alter the contents present.

These General Sale Conditions consist of all the clauses that compose them. If one or more provisions of these General Conditions of Sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

These General Conditions of Sale are subject to Italian law. Any dispute that does not find an amicable solution will be submitted to the exclusive jurisdiction of the Court of Turin, if located in the territory of the State.

Thank you for reading this far!

Contact Information

Company:

Collezione Privata di Guida Marika

Lungo Po Alessandro Antonelli, 7 10153, Torino Italy 

john@marikaguida.com

Tel. +39 351 781 4608

Shop:

Piazza Vittorio Veneto, 14 10123, Torino Italy

marika@marikaguida.com

P.IVA 10546090019

Support: john@marikaguida.com